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frequently asked questions

WHAT ARE "BE" WORDS 
We believe everyone has the endless (see what we did there?) potential to be whoever they want. Let's be real, life is tough, and we are always working towards seeing the good in life rather than the bad. We try to apply these words to our daily lives (and yes, we do fail sometimes), but we wanted to share this pursuit of loving ourselves and our lives with everyone else, too! 

RETURNS & REPLACEMENTS 
- We accept returns 30 days after delivery and will refund the product amount once we receive the product and it is in sellable condition. Buyer is responsible for return shipping fees. 

- If an item is broken or damaged, please email hello@shopandlo.com with picture of the product. If the product is not in acceptable condition we will send you a new one free of charge.
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